We are experiencing a very high volume of calls and messages and ask for your patience. We will answer your portal messages within 48 hours.
The 6.30 am appointment for blood and ultrasound is a very common request. We certainly understand that you have a job and are trying to avoid losing time from work but as I said this 6.30 am appointment is a common request from upwards of ten women at any given time. Now the reality is that there are going to be more than one woman who needs an early appointment on any given day, who has the same type of job with the same limitations as you do. The nurses and receptionists try very hard to work with time constraints and do understand your dilemma.
After all, we too have job commitments and need to schedule appointments for doctors, parent- teacher conferences, home services and car repairs. Every man or woman sitting in the waiting room feels their time is just as important as yours. So if you come in early for your appointment, we cannot bump the patient scheduled for that time slot. Before most of your time with us, we didn’t make appointments and people lined up in the hallway and we drawn as they got here. Guess what happened? At 6.30 am there would be 10 people lined up and everyone was upset. Every business or profession has to work within parameters that provide the best care and service to their customers, while having to balance this with their own staffing and service requirements.
Please understand that we do try but cannot promise those early appointments to everyone so we won’t make promises, but we WILL try very hard to spread them amongst you.
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